General Knowledge
• Know the range of services the practice provides and the species it treats.
• Be reasonably familiar with breeds and coat colors.
• Accurately estimate weights of patients.
• Give directions to the practice.
• Follow OSHA standards. Be able to find Safety Data Sheets quickly.
• Know and use standard medical and business abbreviations.
• Use proper medical terminology when speaking and writing.
• Understand the life cycle and pathology of common parasites (intestinal parasites, heartworms, fleas, ticks), and know the names of most common preventatives, recommended treatments, and diagnostics.
• Be familiar with zoonotic (contagious) diseases, including their prevention and steps to reduce or eliminate transmission.
• Know the policies regarding provision of veterinary care, treatment of stray animals, deposits for hospitalized patients, payments, credit, pet health insurance, and finance fees.
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